Combined Heat and Power Operations and Maintenance
Combined Heat and Power (CHP), also known as cogeneration, is a smart energy solution that provides an alternative to traditional methods. It simultaneously generates electricity and captures the usable heat produced as a by-product. Think of it as getting two energy sources for the price of one! This recovered heat, of which a lot would go to waste in conventional power generation, can be used for heating, hot water, and even industrial processes. Check out Veolia’s complete CHP guide for more details.
However, a concerning trend has emerged across the UK: many CHP systems are underperforming, leaving substantial energy savings and cost reductions untapped. Is your business unknowingly part of this trend?
Two key factors often contribute to this underperformance:
Suboptimal Performance and Availability: A CHP plant represents a significant investment, and maximising its return requires consistent, reliable operation. However, unplanned downtime due to equipment failures, slow supplier response, or inadequate maintenance can severely impact your output and profitability. Every hour offline results in higher consumption of imported energy, leading to increased costs and reduced productivity. Moreover, neglecting maintenance can significantly reduce your system's lifespan, leading to costly premature replacements. Ensure optimal performance, efficiency, and a strong return on investment (ROI) by prioritising proactive maintenance and rapid response.
- Untapped Hybrid and Renewable CHP Potential: Integrating your CHP with renewable energy sources like solar, heat pumps or biogas can significantly boost its performance and slash your carbon footprint. Unfortunately, many UK businesses miss out on these valuable hybrid opportunities.
90% of our clients report a significant improvement in service quality compared to their previous provider, leading to long-term partnerships and high customer satisfaction.
Our dedicated team of qualified engineers provides remote support and troubleshooting, resolving 90% of issues remotely thanks to our advanced control systems.
With a national team of regionally based technical experts, we offer rapid response times and build strong relationships across the UK, ensuring a deep understanding of your specific needs.
Maximise your CHP plant’s performance with Veolia and unlock 80%+ energy efficiency, 40% cost savings on your energy bills, and a sustainable hybrid energy strategy.

Our Key Services Include
Gain a clear understanding of your CHP system's current performance and potential for improvement.
Our expert engineers conduct thorough assessments and audits, identify opportunities to optimise efficiency, reduce emissions, and extend the lifespan of your equipment. This includes bespoke hybrid energy solutions and ongoing support for CHP optimisation, ensuring your system thrives long-term and helps you achieve your ESG goals.

Prevent costly breakdowns and maximise uptime with our proactive maintenance programmes. We tailor maintenance schedules to your specific needs, ensuring your CHP system operates reliably and efficiently.
Our skilled engineers use high-quality parts and follow best practices to keep your system in peak condition. We also have in-house expertise to design and install cost-effective control systems, connecting to our monitoring platform for enhanced control and rapid issue resolution.

Take control of your CHP performance with our 24/7 remote monitoring and control centre.
Our advanced systems provide real-time insights into your CHP's operation, enabling fast response to potential issues and maximising uptime.

Ensure compliance and gain valuable insights with our comprehensive performance reporting and CHP Quality Assurance (CHPQA) management.
We provide detailed reports on your system's performance, emissions, and compliance with all relevant regulations.

When it's time to replace your CHP system, our experts will guide you through the process, from selecting the right technology to seamless installation and commissioning.

We provide continuous remote and on-site support. Our nationwide network of experienced engineers is available 24/7/365 to ensure your CHP system operates at peak performance.
Why choose Veolia to optimise your CHP plant?
For over 30 years, Veolia has partnered with leading UK businesses across diverse sectors, from manufacturing, water and pharmaceuticals, to hospitality and pulp and paper - helping them slash energy costs and boost sustainability through CHP optimisation. We understand your challenges: rising energy costs, ambitious sustainability targets, ageing equipment, and limited in-house expertise. Our data-driven solutions provide you with:
Improved CHP Availability: Maximise your CHP system's uptime and ROI with Veolia's 24/7 remote monitoring and rapid-response service. Our proactive, data-driven approach identifies and addresses potential issues before they escalate, preventing costly repairs and extending your system's lifespan.
Increased Efficiency & Lower Costs: Unlock your CHP's full potential and boost your bottom line. We minimise waste and maximise efficiency, directly addressing rising energy costs.
Extended System Lifespan & Future-Proofing: Proactive maintenance prolongs your CHP unit's life and ensures reliable uptime. Hybrid integration (solar, heat pumps, biogas, etc.) and hydrogen-ready units enhance sustainability and reduce reliance on fluctuating energy markets.
Improved CHP Availability: Maximise your CHP system's uptime and ROI with Veolia's 24/7 remote monitoring and rapid-response service. Our proactive, data-driven approach identifies and addresses potential issues before they escalate, preventing costly repairs and extending your system's lifespan.
Increased Efficiency & Lower Costs: Unlock your CHP's full potential and boost your bottom line. We minimise waste and maximise efficiency, directly addressing rising energy costs.
Extended System Lifespan & Future-Proofing: Proactive maintenance prolongs your CHP unit's life and ensures reliable uptime. Hybrid integration (solar, heat pumps, biogas, etc.) and hydrogen-ready units enhance sustainability and reduce reliance on fluctuating energy markets.
Enhanced Sustainability & Reduced Carbon Footprint: Minimise your environmental impact with our sustainable CHP solutions. Engine modifications, hydrogen-ready systems, and hybrid integration optimise your CHP for peak performance and compliance, now and in the future. We provide comprehensive performance reporting and CHP Quality Assurance (QA) management for full visibility and control.
Proven Expertise & Unwavering Support: Our 99% client retention rate demonstrates our commitment to long-term partnerships. Our UK-based performance centre provides 24/7/365 support from qualified engineers, backed by a nationwide network of field engineers. With a national team of regionally based technical experts, we also offer rapid response times and on-site support across the UK, ensuring a deep understanding of your specific needs.
Veolia CHP Success Stories:
Total Fitness
“The continuing strong focus Total Fitness has on CHPs is completely in line with our greener approach and the culture of energy conservation. We continue to look for alternative, sustainable ways of operating our buildings through various types of harnessing and re-utilising heat and the Veolia CHPs do just that.”
Steve Kear, Group Operations Director, Total Fitness Ltd
Frequently Asked Questions
How can CHP form part of my Net Zero or decarbonisation journey?
CHP can be a key player in carbon reduction efforts. As an inherently low-carbon technology, CHP significantly enhances energy efficiency by capturing and utilising heat that would otherwise go to waste. Veolia's CHP optimisation services take this environmental advantage even further, dramatically reducing your carbon footprint, and help you increase your sustainable efforts:
- We continuously monitor emissions and maximise system efficiency, fine-tuning your CHP to reduce fuel consumption and ensure compliance.
- We also develop tailored sustainability strategies to meet your specific needs. For example, we recently helped a leading UK brewery reduce its carbon footprint by 15% by integrating a hybrid CHP system with renewable energy sources.
- We offer engine modifications and other solutions to ensure your CHP operates within permitted emission levels.
Want to explore how we can help you achieve your sustainability targets with Veolia’s CHP optimisation services? Contact us today.
My CHP engine is not from Veolia. Can Veolia provide maintenance for non-Veolia CHP engines?
Yes, we can. At Veolia, we extend our expertise beyond our own CHP models. With over 20 years of experience in CHP maintenance, our comprehensive services cover a wide range of Combined Heat and Power (CHP) engines across the UK, including:
• Bosch CHP
• MTW CHP
• MAN CHP
• Worcester Bosch CHP
• Rolls-Royce CHP
• Perkins CHP
• Cummins CHP
Veolia's expert engineers are equipped to maintain and optimise CHP systems across all scales, from small installations to large industrial operations. Our commitment to enhancing efficiency and performance extends to a wide range of engine makes, reflecting our versatility in CHP maintenance and operation. This expertise enables our clients to reduce operational costs by up to 30% and increase system lifespan by up to 25%.
For enquiries about your specific CHP engine maintenance needs, please contact our dedicated team. We're committed to providing tailored solutions that keep your energy systems operating at peak efficiency, maximising both your energy savings and environmental benefits.
My company is in a contract with our current CHP provider. Can I still talk to you and can I sign a contract with you instead?
Yes, you can. Even with an existing contract, you can explore your options with Veolia. We offer:
- Free CHP Assessments: Our expert team will assess your current CHP system and identify opportunities for improved performance, cost savings, and sustainability.
- Seamless Contract Transition Support: We'll guide you through the process of switching providers, minimising disruption to your operations.
- Extensive CHP Expertise: Our experienced team has worked with a wide range of CHP technologies and can tailor solutions to your specific needs.
We've found that 90% of businesses who switch to Veolia report dissatisfaction with their previous provider's services and customer care. Let us show you the Veolia difference. Contact us today.
If my CHP plant suddenly breaks down or I need urgent help with my CHP unit, how can I contact you?
We're ready to respond to any CHP emergency, ensuring minimal disruption to your operations. Our team of experienced engineers and technicians are available around the clock to provide rapid support and get your CHP system back online quickly.
Veolia's expert support team is available 24/7, 365 days a year. Contact our CHP Control Centre:
- Parsonage Farm Business Park, Parsonage Way, Horsham, West Sussex, United Kingdom, RH12 4AL
- Phone: 0203 567 7630
Don't let your CHP hold you back.
Veolia's expert team can help you maximise its potential. With decades of experience across diverse sectors and CHP sizes, we deliver results. Contact us to discuss your needs.