Your healthcare organisation can focus on what matters most - delivering exceptional patient care - while Veolia takes care of your environmental and operational needs.
Our expertise in energy, water, waste, and facilities management (FM) addresses your sustainability goals without compromising care quality and can even reduce costs. We understand your challenges and offer tailored solutions to optimise resources, ensure compliance, and boost efficiency. Our innovative approaches improve service delivery and patient experiences, creating a resilient, environmentally responsible healthcare system that enhances operational performance.
Enhancing Care Through Efficiency
Streamline healthcare operations through optimisation and efficiencies in energy, water, waste, and facilities management, freeing up valuable resources for essential medical services and staff, that directly lead to improved patient care without increasing healthcare budgets.
Future-Proofing A Sustainable Healthcare Service
Veolia pioneers healthcare transformation through innovative waste management, circular economy initiatives, smart building technologies, and data-driven resource optimisation, laying the foundation for a sustainable and efficient future in health and care systems.
Enhance Patient, Visitor and Staff Experience
Create comfortable, clean, and efficient environments through smart building technologies, sustainable resource management, and streamlined operations, fostering a healing atmosphere that improves satisfaction for patients, visitors, and staff while supporting better health outcomes.
By implementing low-carbon energy systems, circular economy practices, and sustainable resource management, we enable healthcare organisations to strengthen their environmental performance while optimising costs and ensuring long-term strategic value from their assets.
Our services include:
- Green energy consulting to help you overcome power challenges, meet carbon commitments, and explore sustainable solutions tailored to your specific needs.
- Carbon reduction solutions through energy efficiency upgrades and renewable energy implementation.
- Sustainable building services and green infrastructure development.
- Installation, operation and maintenance of low carbon heat technology such as Air Source, Water Source and Ground Source Heat Pumps or geothermal technology.
- Implementing Energy Conservation Measures to reduce consumption, such as energy-efficient lighting and improved insulation in medical buildings.
- Updating Heating, Ventilation and Air Conditioning (HVAC) systems to minimise unnecessary energy usage whilst complying with Health Technical Memoranda (HTMs).
- Utilising our Hubgrade system to have greater control over your organisation’s data and optimisation of systems.
Veolia's integrated FM solutions encompass everything from building maintenance (Full Hard FM services and building fabric) and energy management to grounds maintenance and technical services, allowing your team to focus on patient care while we maintain and optimise your critical infrastructure.
Our services include:
- Maintaining hospital buildings, medical equipment, and physical infrastructure.
- Maintenance in compliance with SFG20 guidance, including experience with Health Technical Memoranda (HTMs), and Healthcare Building Notes (HBN) with all services delivered.
- Planned preventative and reactive maintenance for uninterrupted healthcare delivery.
- Asset management and lifecycle planning for medical facilities and equipment.
- Data-driven optimisation to ensure patient safety, regulatory compliance, efficiency, and performance, including Computer Aided Facility Management (CAFM) helpdesk for prompt response to issues, healthcare environment management system and control, and metering and energy performance management to reduce hospital operational costs.
- Sustainable services to reduce carbon footprint and implement circular economy principles in healthcare settings including energy efficiency measures and waste management.
- 24/7/365 emergency response and maintenance support for round-the-clock healthcare operations.
For over 50 years, Veolia has been a trusted provider of waste management services to healthcare institutions. Our comprehensive waste management solutions are specifically tailored to meet the unique needs of hospitals, clinics, research facilities, and associated healthcare settings. We offer a range of standard commercial waste and specialised services, including expert handling of biohazardous materials, implementation of recycling programmes, efficient waste reporting tools, and secure disposal methods - all of which adhere to the highest standards of safety and regulatory compliance.
Our services include:
- Commercial waste - Safe and reliable collection and disposal of general commercial waste and recycling.
- Clinical waste - All categories of clinical and offensive waste services including EWC 180104. Veolia’s unique treatment process for alternative treatment (AT) and non hazardous pharmaceutical waste delivers carbon savings of up to 30% compared with autoclave and HTi processes.
- Hazardous waste - including gas cylinders, various types of batteries, radioactive substances, and other potentially dangerous materials commonly found in healthcare settings, all managed with strict adherence to safety protocols and regulatory requirements.
- Confidential waste - Secure shredding and disposal of documents containing sensitive patient data, ensuring compliance with privacy regulations like HIPAA.
- Recycling - Recycling programmes for medical equipment and materials, including electrical and electronic waste (WEEE) streams, and Simpler Recycling assistance.
- Data and Reporting - Effective data reporting methods including the Customer Hub which provides data for Estates Returns Information Collection (ERIC) reporting.
Veolia's specialised water and wastewater treatment solutions ensure hospitals, clinics, and healthcare facilities have reliable access to clean, high-quality water and efficient wastewater management. Our comprehensive services include water purification, sewage treatment, stormwater management, and emergency response capabilities, all tailored to meet the stringent requirements of healthcare environments.
Our services include:
- Advanced water purification systems for critical medical applications, including dialysis, laboratory use, and sterile processing.
- Wastewater processing for healthcare facilities, ensuring safe disposal and compliance with environmental regulations.
- Legionella prevention and control systems to safeguard patient health.
- Emergency water supply and treatment capabilities to ensure uninterrupted healthcare services.
- Water and drainage network management optimised for healthcare facility needs.
- Specialised treatment of pharmaceutical-contaminated wastewater.
- Water quality monitoring and testing to meet healthcare industry standards.
- Implementation of water conservation measures to reduce healthcare facility operating costs.
Want to know more? Speak to our team of experts
WATCH: TRANSFORMING HEALTHCARE
THE FIRST UK HOSPITAL POWERED ENTIRELY BY RENEWABLE ENERGY
Comprehensive sustainability upgrades, including renewable energy and improved insulation, achieved guaranteed carbon reduction of 4,000 tonnes per year, while enhancing patient and visitor experiences - all made possible by Veolia’s assistance in securing crucial funding.
Veolia operates 44% of the UK’s heat and power capacity
Working with over 45% of NHS Trusts across our services
Saving 4,000 tonnes of CO2 a year at Eastbourne Hospital
Neath Port Talbot Hospital
Lister Hospital
Croydon University Hospital
East Sussex Healthcare NHS Trust
Lincolnshire Partnership Trust
Case Studies
Veolia provides tailored services within all our projects, with each demonstrating our commitment to efficiency, sustainability, and a close partnership service that you can rely on.
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Frequently Asked Questions
How can Veolia's services help us meet our stringent budget constraints while improving operational efficiency?
Veolia's integrated approach to resource management delivers substantial cost benefits while supporting sustainability goals. Our energy and water optimisation solutions significantly reduce operational expenses, and our innovative waste management strategies minimise disposal costs.
While decarbonisation initiatives may initially increase operational expenditure, we offer strategic solutions to mitigate these costs. Our expertise includes securing government grants and facilitating third-party, off-balance sheet funding options to support your capital expenditure needs.
By unlocking these savings and funding opportunities, we enable you to redirect resources to core patient care activities, effectively expanding your capabilities within existing budgetary constraints. This approach not only enhances your financial efficiency but also contributes to improved healthcare delivery.
How does Veolia ensure compliance with the strict healthcare regulations and standards?
Veolia has extensive experience working within the healthcare sector and stays up-to-date with all relevant UK and European Union (EU) regulations. Our teams are trained in healthcare-specific compliance requirements, including those set by the NHS, Care Quality Commission (CQC), Health Technical Memoranda (HTMs), and environmental agencies.
Veolia conducts thorough pre-acceptance audits to ensure full compliance with all relevant waste regulations. These audits are complemented by our detailed waste mapping process, which allows us to identify opportunities for innovation and drive continuous improvement in your hospital's waste management practices.
We regularly audit our processes and provide detailed compliance reports, ensuring transparency and peace of mind for our healthcare partners.
Can Veolia's services be implemented without disrupting our day-to-day patient care operations?
Yes. We understand the critical nature of healthcare operations. Our implementation strategies are meticulously designed to minimise disruption, often executing work during off-peak hours or in carefully planned phases. Our decarbonisation projects focus on maintaining optimal facility warmth while efficiently converting entire heating systems. We collaborate closely with your staff to ensure seamless integration of our services. Our seasoned project managers excel at navigating the unique challenges of healthcare environments, adapting our approach to meet your specific needs without compromising patient care or operational efficiency.
How does Veolia contribute to improving patient care and outcomes, which is our primary mission?
Although we don't directly provide medical care, our services play a crucial role in enhancing patient outcomes. Through Veolia Water Technologies, our specialised water division, we deliver state-of-the-art water treatment solutions for critical hospital applications. These include dialysis units, sterile processing departments, endoscopy suites, clinical laboratories, and dental facilities, ensuring unwavering compliance and optimal patient safety.
Our commitment to healthcare excellence extends beyond water treatment. As part of our comprehensive decarbonisation initiatives, we implement advanced building cladding and draft prevention systems, creating more energy-efficient and comfortable healing environments. We also integrate human-centric lighting solutions, which have been shown to promote faster recovery and improved patient well-being.
Furthermore, our facilities management services go beyond mere maintenance. We create cleaner, more welcoming spaces that significantly enhance the experience of patients and visitors alike. By optimising every aspect of the healthcare environment, from water quality to ambient comfort, we contribute to a holistic healing atmosphere that supports medical professionals in delivering the highest standard of care.
Can Veolia help with all our hospital waste streams?
Yes, Veolia can help manage all hospital waste streams. Veolia offers comprehensive waste management solutions for hospitals, covering all waste streams including clinical waste, hazardous waste, pharmaceutical waste, general waste, recyclable materials, and confidential waste. Our integrated approach ensures efficient, safe, and environmentally responsible management of all hospital waste streams, helping healthcare facilities reduce costs, improve sustainability, and maintain regulatory compliance.