Developer Services

These are pipes that distribute water to a number of buildings in an area and are the responsibility of Veolia Water Projects. If you are constructing more than one property and these are not adjacent to an existing water main, it is likely that you will need to requisition a new water main prior to applying for water connections.

This section applies to Customers who are not intending to install the water mains themselves under the Self Lay procedure (detailed below - Section 51).
 

How to apply:

Our standard application form and Guidance notes are available here as PDF file downloads (Please note, these documents are not applicable to Diversions).

These are connections to water mains usually provided for individual buildings or properties and include a communication pipe and meter. The communication pipe is Veolia Water Project's responsibility and usually runs between the water main and the boundary of the street (as defined by the New Road and Streetworks Act 1999) in which the main is laid. The remainder of the Service Pipe (the supply pipe) is the Customer's responsibility.

This section applies to Customers who are not intending to undertake the connection work themselves under the Self Lay procedure (detailed below - Section 51).

Please note the following:

• All water connections to new or converted premises are metered in accordance with provisions in the Water Industry Act 1991.
• Veolia Water Projects can only provide connections to private pipework that complies with the Water Supply (Water Fittings) Regulations (1999).

How to apply:

Our standard application form and guidance notes are available here as PDF file downloads:

If existing water mains or sewers cross an area of land which you wish to develop, or are close to a proposed construction, they may need to be diverted.
 

How to apply:

Our standard application form and Guidance notes are available here as PDF file downloads:

These are Veolia Water Project's standard procedures for the laying of new water mains and services by dedicated Self-Lay Organisations (SLO's), Contractors, Developers and their agents.

The National Code of practice for the Self-Laying of Water mains sets out the requirements from the initial application and proposal through to entering into a formal agreement and completion of the work on site, with subsequent adoption by the Water Company. The Code of Practice is designed to be read in conjunction with a Company Specific Addendum, Veolia Water Projects Company Specific Addendum is available on request.

The first step with any prospective Self-Lay project, is confirmation that the SLO / Contractor has the appropriate level of competence to carry out the work. The Water Industry Registration Scheme (WIRS) has been established by the Water Industry to effectively assess and monitor the performance of all SLO's and Contractors, hence, accreditation under this scheme is now the accepted method of assessment. This Scheme is operated by Lloyds Register EMEA.

To see a full list of accredited SLO's and Contractors, or apply for accreditation yourself, please visit the Lloyds Register website: http://www.lloydsregister.co.uk.

Close liaison, clear and timely communication between all parties is fundamental to successful progression and completion of the self lay process.
 

How to apply:

Our standard application forms and guidance notes are available here as PDF file downloads:

If you are constructing more than one property and these are not adjacent to an existing sewer, it is likely that you will need to requisition a new sewer, unless you are able to construct the sewer under a Section 104 agreement. This applies to both foul and surface water drainage.

This section applies to Customers who are not intending to install the sewers themselves under a Section 104 agreement.
 

How to apply:

Our standard application form and Guidance notes are available here as PDF file downloads (Please note, these documents are not applicable to Diversions).

This Application Form has been taken down for updating and we apologise for the inconvenience that its temporary removal may cause. Please refer to the Charging Arrangements document on this page which contains our latest fees. To make an application please phone 03451 482 909 [option 3] for Developer Services and one of our staff will explain how to make application for the service you require.

New arrangements for the location of sewers and laterals offered for adoption under Section 104 of the Water Industry Act 1991 mean that Veolia Water Projects will expect such pipes to be laid in the public highway or other public areas with unrestricted access to facilitate ease of repair and maintenance.

Section 104 agreements will be considered only in relation to sewers and laterals laid to the new mandatory standards and the latest edition of sewers for adoption published by the Wrc.

A Section 104 agreement must be in place before a Section 106 connection agreement will be approved.
 

How to apply:

Our standard application form and guidance notes are available here as PDF file downloads.

Recent changes in legislation require that any new connection to the public sewerage system made under Section 106 of the Water Industry Act 1991 cannot be made until Section 104 agreements in place (see above). The new legislation requires that sewers offered for Section 104 adoption are constructed to mandatory standards.
 

How to apply:

Our standard application form and guidance notes are available here as PDF file downloads:

Please download the required forms as follows:
 

The Water Industry Act 1991 enabled the introduction of one off charges where properties are connected for the first time to our water supply or the public sewerage system. These charges are in addition to the cost of providing the connection.

The Infrastructure Charges are explained in full and can be found in Section 6 the Main Charging Arrangements document at the top of this page.

Please download the required forms as follows:

This Application Form has been taken down for updating and we apologise for the inconvenience that its temporary removal may cause. Please refer to the Charging Arrangements document on this page which contains our latest fees. To make an application please phone 03451 482 909 [option 3] for Developer Services and one of our staff will explain how to make application for the service you require.